Guides
Everything you need to get going
Short, step-by-step guides for setting up your salon and using NailPocket every day. Start with Getting started and you'll be taking bookings today.
Getting started
- Create your salon in 5 minutesSign up, enter your salon's details, hours, services and team, and get your booking link.5 min read
- Add your staff and give them loginsAdd technicians, set their colours and schedules, link their logins and choose what each person can do.4 min read
- Set up your services and pricesAdd, edit and order your services, set prices and lengths, choose which ones clients can book online and which staff do each one.4 min read
- Opening hours, holidays and your booking addressChange your salon's details, opening hours, holidays and closed days in Store Management.3 min read
- Put NailPocket on your iPad, tablet or phoneAdd NailPocket to the home screen so it opens full screen like an app. Nothing to download from an app store.2 min read
Every day
- Use the calendar: book, move and check outMake bookings, drag them to another tech or time, check out with cash, card or gift certificate, and handle cancellations.5 min read
- Set up the walk-in kiosk and turn listTurn a tablet into a sign-in kiosk, check walk-ins in with the next tech, and keep the turn list fair.4 min read
- Find and manage your clientsSearch clients, see their history, add notes, track no-shows and merge duplicates.3 min read
Online booking & messages
- Share your booking page and approve requestsFind your booking link, choose who books online, and approve or decline online requests.4 min read
- Text confirmations, reminders and repliesChoose which texts clients get, and read their YES and NO replies in the Texts inbox.2 min read
- Use the waiting list to fill cancellationsHow clients join the waiting list on full days, how they're told about openings, and where staff see who's waiting.3 min read
- Turn on the AI chat, phone agent and staff assistantSwitch on the booking page chat and staff assistant, tell the assistant about your salon, and set up the phone agent.3 min read
Account & reports
- See sales by technicianCheck total sales and visits for any date range, per technician and per day.2 min read
- Your free trial and subscriptionHow the free trial works, how to subscribe, change your card and cancel.2 min read
- Run more than one salonAdd another store to your account and switch between salons.2 min read
Still stuck?
Check the FAQ or contact us. We're happy to help.
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