Questions salon owners ask

Every salon starts with a free 14-day trial, with no credit card needed. After that it's one simple monthly plan per store, $39.99 a month with 3 staff included, plus $4.99 a month for each extra staff member. Cancel any time.

No. NailPocket runs in the web browser on an iPad, Android tablet, phone or computer. Add it to your home screen and it opens full screen, just like an app.

Yes. Every salon gets its own booking page. Clients choose a technician or anyone, pick their services and book a free time. You decide who is confirmed instantly and who waits for your approval.

Yes. On each service you can tick which staff do it, for example only your acrylic techs. Online booking, the AI chat and phone agent, the waiting list, check-in and the calendar then only offer those techs, and "anyone" only shows times when one of them is free.

Yes. Clients can get a text when they book, a reminder the day before, and a text if their appointment is moved or cancelled. They can reply YES to confirm or NO to cancel. You switch each message on or off for your store.

Clients can join the waiting list for that day, pick a time range and a technician or anyone. When a matching time opens up, NailPocket texts them a link to book it (and emails it too, if they left an email). Nothing is held, so the first to book gets it, and the request closes on its own once they book.

Yes. Set a tablet up as a sign-in kiosk. Walk-ins enter their phone number and services, show up on every staff screen, and the turn list tells you which technician is next.

Yes. With the AI phone agent on, your salon's calls forward to it. It answers in English or Spanish, books, moves and cancels appointments, and transfers the call to you when a caller asks for a person. Bookings it makes show up on your calendar straight away.

Yes. Turn on the chat and a Chat button appears on your booking page. Clients can ask about services, prices and hours, and book, change or cancel appointments, in English or Spanish. It follows the same approval rules as online booking.

NailPocket is built around how nail salons work, with technician columns, walk-ins and turns. Lash, brow, waxing and beauty studios that book by technician can use it the same way.

Yes. Each technician can have their own login and see the calendar on their phone. You choose what they can do, and they only see their own sales.

Yes. Add each salon to your account and switch between them from the menu. Each one has its own staff, hours, services and booking page.

No. Create your salon and use every feature free for 14 days. Add a card from the Subscription page when you're ready.

If you've subscribed, your card is charged and nothing changes. If not, your salon is paused: your data stays safe, and it opens again as soon as you subscribe.

Each store's plan includes 3 staff. Each extra staff member adds $4.99 a month, so you only pay for the team you have.

No contract. Cancel any time from the Subscription page, and your salon stays open until the end of the period you've paid for.

You get a week to update your card while everything keeps working. After that the salon is paused until billing is fixed.