AI receptionist for nail salons

An AI front desk that answers chats and calls

Your hands are full, the phone is ringing and a client is asking about Saturday. NailPocket's AI answers in English or Spanish, knows your services, prices, hours and who's free, and books straight into your calendar.

Start free trial

Free for 14 days · No credit card needed

The salon calendar where AI bookings land, with a column for each technician
Pedicure with Linh, 4:30 PM, by AI phone agent

An AI phone agent that picks up every call

Busy with a client when the phone rings? Turn on the phone agent and it answers your salon's calls, books appointments and handles changes, then hands the caller to you when they want a person.

  • Keep your salon's number: calls forward to your agent
  • Books, moves and cancels appointments by phone
  • Speaks English and Spanish
  • Transfers the call to a number you choose when a caller asks for a person
  • Every booking it makes is marked "by AI phone agent" on the calendar

Lotus Nail Lounge

AI phone agent · on a call · 0:42

  1. CallerHola, ¿tienen cita para pedicura hoy?
  2. AI¡Hola! Sí, Linh puede atenderle hoy a las 4:30 o a las 5:15. ¿Cuál prefiere?
  3. CallerA las 4:30, por favor. Soy María.
  4. AIListo, María. Su cita con Linh es hoy a las 4:30. ¡La esperamos!

On the calendar: Pedicure with Linh, 4:30 PM, by AI phone agent

A chat on your booking page that books for you

Clients tap Chat on your booking page and ask in their own words. The assistant answers questions about your services, prices and hours, finds a free time with the tech they want and books it.

  • Answers in English or Spanish, any time of day
  • Books, changes and cancels appointments
  • Checks who it's talking to with a code by text or email before changing a booking
  • Follows your online booking rules, so new or flagged clients still wait for your OK
  • Add your own notes, like parking, payment or walk-in policy

Chat with us

English or Español

Can Jenny do a gel manicure Saturday afternoon?

Yes! Jenny is free Saturday at 1:00, 2:30 or 4:00 PM. A gel manicure is $35. Which time works?

1pm please! I'm Anna.

You're booked with Jenny, Saturday at 1:00 PM. See you then, Anna! 💅

An assistant for your team, right on the calendar

Staff can type a request instead of tapping through screens: look up a client, find a free time, book, move or cancel. Handy when you're between clients and don't want to tap through the calendar.

  • Find a client by name or phone number
  • Check who's free and book in one message
  • Move or cancel a booking
  • For example: "Move Anna's 1:00 to 2:30 with Mia"

Assistant

Is anyone free for a pedicure at 3 today?

Kevin and Linh are free at 3:00 PM. Who should I book, and for which client?

Linh, for Grace Park

Done: Grace Park, Pedicure with Linh today at 3:00 PM.

How it works

Set up in minutes

  1. 1

    Add your salon's notes

    Tell the assistant anything clients often ask: parking, payment, walk-in policy, gift cards.

  2. 2

    Turn on chat and phone

    Switch on the booking page chat in Store Management. For the phone agent, we set up your agent number with you.

  3. 3

    Forward your calls

    Keep your salon's number and forward calls to your agent. Bookings show up on your calendar straight away.

Questions

AI receptionist: common questions

Can the AI really book appointments?

Yes. It uses the same booking rules as your online booking page: it only offers times that are free, follows your approval rules, and puts bookings on your calendar marked as booked by the AI.

What languages does it speak?

English and Spanish. If a client uses another language, it politely says it can help in English or Spanish.

Do I need a new phone number?

No. You keep your salon's number and forward your calls to your AI agent's number. Callers dial the same number as always.

What if a caller wants to talk to a person?

The phone agent transfers the call to a number you choose, like your cell, when a caller asks for a person, is upset, or needs something it can't do.

How does it know who is changing a booking?

On the booking page chat, the client gets a code by text or email before they can change or cancel. On the phone, the agent checks the caller's phone number and first name against the booking.

Ready for a calmer front desk?

Try every feature free for 14 days. No credit card, no contract, nothing to install.

Start your free trial