Who can do this: the owner.
Go to Store Management → Messages → AI assistant.
- Chat on booking page: adds a Chat button to your booking page. Clients ask questions and book, change or cancel in English or Spanish.
- Chat for staff in the app: adds Assistant to the calendar's bottom bar for your team.
- Things the assistant should know: parking, payment, walk-in policy, gift cards. It uses this to answer clients.
The AI phone agent
The phone agent answers your salon's calls, books, moves and cancels appointments, and transfers callers who ask for a person. Contact us to set up your agent number. Then, in AI phone agent, set the number to transfer callers to and switch on Answer this store's calls. Last, forward your salon's line to the agent number with your phone company.
Learn more on the AI receptionist page.
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