Who can do this: the owner switches texts on or off.
Go to Store Management → Messages → Customer messages and choose which texts clients get:
- Confirmation: when you book, a request comes in, or a request is approved.
- Reminder: about a day before the appointment.
- Cancellation: when an appointment is cancelled or a request is declined.
- Rescheduled: when an appointment moves to another day or time.
- Waiting list: when a time opens up for someone waiting.
Replies
Reminders ask clients to reply YES to confirm or NO if they can't make it. Replies show up in Texts on the calendar's bottom bar.