Who can do this: the owner. Everyone else can look but not change.
- Open the menu and tap Services.
- Tap a service to change its name, category, price, length or colour, or add a new one.
- Use reorder to set the order clients and staff see them in.
Length
The length decides how much time a booking takes on the calendar and which times online booking offers. Your clients never see the length, only the price.
Online or staff-only
Switch off online booking for a service that needs a chat first (like a full set of nail art). It stays bookable by staff and shows a Not online label.
Categories
Services are grouped by category, like Manicure, Pedicure and Acrylic. On your booking page, clients pick one service from each category.
Which staff do each service
Not everyone does every service: maybe only some of your techs do acrylic. Open the service and tap the Staff tab.
- All staff is on to start with: everyone can do it, including staff you add later.
- Switch it off and untick the people who don't do this service, then tap Save.
From then on only the ticked staff are offered for it: on your booking page, by the AI chat and phone agent, on the waiting list, at check-in and on the calendar. When a client picks "anyone", the times shown are only times one of those techs is free. On the calendar, staff who don't do a service are greyed out, and a booking can't be moved to them. The Services list shows a Some staff label on these services.
Tip: A new technician isn't ticked on services limited to some staff. After adding someone, open those services and tick them. Bookings made before you changed the list stay where they are.
Tip: A service you no longer offer can be archived. Old bookings keep it.